My work focuses on creating delightful experiences that solve real user needs through mixed-methods research and rapid functional prototyping. I am particularly interested in experiences that promote equity and access for all.
I’m currently the Director of UX Research at Google for Material Design and an adjunct lecturer at Stanford University.

ABOUT ME
I was inspired to learn more about engineering in high school through the FIRST Robotics program, where I met amazing engineers from Motorola who opened up my mind to making things – both physical and digital. On the advice of Woodie Flowers, I applied to MIT where I became a first-generation college student. Throughout my undergraduate and graduate years I conducted research at the Media Lab and AI Lab, working on documentary films that adapted to bio-feedback of the viewers (1999) and intelligent rooms that would respond to voice commands (2001). My thesis was on vision-based perceptual interface widgets and the types of applications they could enable.
After MIT, I joined the Applications Research Lab at Motorola (as an intern starting in 1998, and full time in 2002). There we explored photo sharing, search, and location-based multimedia systems that could be created with what would become the smartphone. We explored voice-based search for personal photo collections (2002), dial-based music selection based on metadata (2004), social television (2006), social network aggregation (2007), in-stadium video experiences (2009), location-based social media (2010), and health behavior change technology (2012). We created new products based on my research including the Media Finder, MotoBlur, TuVista, and StoryPlace.me.
In 2013, I joined Yahoo Labs, conducting research on second screen TV experiences, photo search, and communications applications. During my time at Yahoo, I led UX Research for Search, Mail, Homepage, News, Identity, Video, and several new product initiatives. Our Yahoo Mail 6 app launched in 2019, focused on how people use their personal email accounts and providing rich views for Travel, Shopping, Receipt, and Personal emails and the topic-based filters on the Yahoo Homepage came from our work on news reading behaviors.
In 2021, I joined Google, as the Director of UX Research for Material Design. In 2025, we launched Material 3 Expressive, supported and driven by 46 studies from my team, pushing mobile design to have more feeling and focus on usability. Since 2006, I have also taught Mobile HCI classes at MIT (2006-2014), on EdX (2013-2016), and at Stanford (2016-present).